On Jan 26, 2005, at 12:44 PM, Louis Suarez-Potts wrote:

* The key sentiment was that Sun's StarOffice was seemingly not paying
attention to the tens of thousands of users the NLC projects work with
in its marketing (and presumably product management).  These are not
merely individual users but often are enormous groups--enterprises,
government agencies, and the like.  They represent a very valuable base
for StarOffice/OpenOffice.org, and more should be done to ensure that
the product meets their needs.


excellent summarization!


* To bring to the attention of Sun's StarOffce marketing the markets
that the NLC projects manage and deal with and to establish a process
for closer collaboration.

Excellent


* Collaboration here means that when possible the StarOffice marketing team (and other relevant teams) should engage with the NLC leads early on. • Early decisions relating to specs (specifications) affecting NLC projects should be provided to the relevant leads, and • NLC leads should have an avenue allowing them to inform the SO marketing of what their users want. This avenue could be meetings or lists.

This is also a good start. One possible collaboration tactic might be to have Louis/Charles on the Sun team and a rep from Sun on the NLC team.



** What is to be done now: I will contact the StarOffice Marketing

Thank you Louis!!

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