Some addition details I could think of, thanks for raising this point. One use case to be consider as per Swapnil comment, but it is not implemented in OFBiz. If business take returns of Non Order Items (Items purchased but Order does not exists in the system). In this case depending upon the business requirement system may need to identify the applicable promotion on return. For now it is handle with manual adjustment in current flow. Right now non order item return not supported in current process flow. But we should surely take care of this corner case, when we think of implementing non order item return.
Best Regards, -- *Rishi Solanki* | Sr Manager, Enterprise Software Development HotWax Systems <http://www.hotwaxsystems.com/> Plot no. 80, Scheme no. 78 Part 2, Near Brilliant Convention Center, Indore, M.P 452010 Linkedin: *Rishi Solanki* <https://www.linkedin.com/in/rishi-solanki-62271b7/> Direct: +91-9893287847 On Wed, May 1, 2019 at 6:13 PM Rishi Solanki <[email protected]> wrote: > Dear Swapnil/Pierre, > Thanks for more thoughts on the subject. The return > (refund/replacement/exchange) always use original order adjustments for > return. No promo engine or price rule engine run in that case. This is > because return adjustments always depends on the order adjustment. The only > flexibility OFBiz workflow provides to add manual adjustments in case of > conflict. > > IMO we are good to go with proposal. As return never use the promo engine > to apply promo and it is only work for order as per the current flow. > > Best Regards, > -- > *Rishi Solanki* | Sr Manager, Enterprise Software Development > HotWax Systems <http://www.hotwaxsystems.com/> > Plot no. 80, Scheme no. 78 Part 2, Near Brilliant Convention Center, > Indore, M.P 452010 > Linkedin: *Rishi Solanki* > <https://www.linkedin.com/in/rishi-solanki-62271b7/> > Direct: +91-9893287847 > > > On Wed, May 1, 2019 at 1:42 PM Pierre Smits <[email protected]> > wrote: > >> Thanks Swapnil, for your posting as it triggered a thought about gaming >> the >> promotions by e-commerce customer. >> >> The though was: is this not opening up the whole for nefarious e-commerce >> customers to game the functionalities in their favour (and to the >> disadvantage of the adopter and its other customers) regarding ordering >> and >> returning goods as such? >> >> I don't have that full picture yet, so it may be a non-issue. But on the >> other hand.... better safe than sorry, right? >> >> Best regards, >> >> Pierre Smits >> >> *Apache Trafodion <https://trafodion.apache.org>, Vice President* >> *Apache Directory <https://directory.apache.org>, PMC Member* >> Apache Incubator <https://incubator.apache.org>, committer >> *Apache OFBiz <https://ofbiz.apache.org>, contributor (without >> privileges) >> since 2008* >> Apache Steve <https://steve.apache.org>, committer >> >> >> On Wed, May 1, 2019 at 9:49 AM Swapnil Shah < >> [email protected]> >> wrote: >> >> > I am not sure if it might require an add-on handling or not but can >> someone >> > please test or make sure that exchange orders against the originally >> > ordered >> > style/assortment inherit the order adjustments from original order >> (instead >> > of auto applying the default promo again) or at least provide the same >> > manual overriding options so as to make sure that exchange invoices are >> in >> > coherence with the original order invoice. >> > >> > Thanks, >> > Swapnil >> > >> > -----Original Message----- >> > From: Rishi Solanki <[email protected]> >> > Sent: Sunday, April 28, 2019 4:09 AM >> > To: [email protected] >> > Subject: Applicable Promo Recommendations >> > >> > Devs, >> > I would like to propose the user selection ability for promotion. That >> > means >> > user can select her own choice of promotion from the list of promotion >> > applicable to current cart. Right now promotion engine based on >> algorithm >> > implemented decide which promotion will be apply to cart from the list >> of >> > promotion. For example, if promotion engine find 3 promotion applicable >> for >> > the current cart then based on algorithm implemented it apply the >> maximum >> > amount value promotion to the cart. >> > >> > Coming back to proposal with some use cases; >> > >> > Use Case 1: Promotion engine find three promotions applicable to cart or >> > item as P1, P2 and P3. And as per algorithm promo engine decide to apply >> > P1. >> > Now if user want to go with P2 or P3 then she can do that. >> > >> > Use Case 2: In #1 user can also choose to not take any promotion, remove >> > the >> > P1 and submit the order without promotion. >> > >> > Use Case 3: Item1 and item2 will have two promotions common as P1 and >> P2. >> > Now user can opt which promotion should applicable to which item. That >> > means >> > user can apply P1 or P2 on item1 or item2 based on her preference. >> > >> > Use Case 4: In #3 if user wants then she can opt to select promotion for >> > one >> > item and can remove promo from other. >> > >> > >> > Looking forward for valuable feedback on proposal and suggestion on >> design >> > from community. Also please feel free to ask for more details on each >> use >> > case or on proposal itself. >> > >> > >> > Thanks! >> > >> > Best Regards, >> > -- >> > *Rishi Solanki* | Sr Manager, Enterprise Software Development HotWax >> > Systems >> > <http://www.hotwaxsystems.com/> Plot no. 80, Scheme no. 78 Part 2, Near >> > Brilliant Convention Center, Indore, M.P 452010 >> > Linkedin: *Rishi Solanki* >> > <https://www.linkedin.com/in/rishi-solanki-62271b7/> >> > Direct: +91-9893287847 >> > >> >
