+1 Arpit. Count me in. Kind Regards, -- Pritam Kute
On Sun, Dec 27, 2020 at 11:02 PM John Lee <john....@bstar.us.invalid> wrote: > +1 > > I agree! Understanding the market and its expectation is crucial to our > development of a product the market actually wants. > > John Lee > Engineering – Bright Star Controls > Office (626) 605-1188 > Direct (626) 605-1177 > Mobile – SMS (626) 365-7510 > > From: Arpit Mor > Sent: Saturday, December 26, 2020 10:41 PM > To: u...@ofbiz.apache.org; dev@ofbiz.apache.org > Subject: Customer journey with an E-commerce > > Hello All, > > > I am planning to schedule a discussion series on "Customer journey with an > E-commerce." The following point can be discussed in these sessions: > > - The expectations of a customer while buying from an e-commerce v/s the > expectation of a customer while buying from a brick and mortar store > - Improving customer experience while buying from an e-commerce > - Order life cycle and communicating with the customer during various > order life cycle events > - Role of mobile-first, omnichannel, buy online and pickup in store > (BOPIS), buy online and return in store (BORIS) strategies in improving > customer experience > > If anyone would like to a part of the discussion, please let me know. We > can work out a suitable time for all the interested parties. > > > Thanks > > Kind Regards, > Arpit Mor > ENTERPRISE QUALITY ENGINEER > mobile: +91 9098005893 > email: arpit....@hotwaxsystems.com > *www.hotwax.co <http://www.hotwax.co/>* > >
