I think I would be in favor of always closing tickets instead of letting them hang indefinitely. In my experience old and stale tickets are really never handled, they eventually get outdated and irrelevant, and after enough accumulation everyone stops caring to attend to them. On the other hand, having very few but really active and really happening tickets encourages everyone to try and get everything done because it is "possible" as opposed to having mountains of those things around which just leads to overwhelm and chaos.
I find many of the tickets difficult to understand, missing repeat steps, vague, or simply not too necessary or critical. Closing these off would probably bring relief to the project. my 2 cents Taher Alkhateeb On Saturday, October 29, 2022 16:34 +03, Michael Brohl <michael.br...@ecomify.de> wrote: Hi Giulio, thanks for taking care of the Jira issues and bringing this up. As to my knowledge, there is no strict rule on how to handle this. We are a community of volunteers and sometimes contributors come and go so it is common that you will get late or no responses to an issue comment. Personally, I ask 1-3 times and then decide for myself on how to proceed with the issue. The action taken depends on the issue (working on it, closing it because of no response, ...). So I encourage you to decide what you think would be the best for the project and go on. If there is an objection, it will be raised. Regarding the mentioned OFBIT-9362, your comment is only 4 days old. You should give people at least 1-2 weeks to respond. What you can also do is to mention how you will proceed with the issue if there is no response within xx days/weeks. Hope this helps, best regards, Michael Brohl ecomify GmbH - www.ecomify.de Am 28.10.22 um 19:14 schrieb Giulio Speri - MpStyle Srl: > Hello devs, > > I hope you're doing great. > I recently started to give a check to the old ofbiz issues in Jira with the > status "patch available", both to increase my contribution as (new) > committer and also to try to reduce the bug list. > To warm up I started with the "trivia" issues and then I'll proceed. :) > > I came across some (quite) old issues and I tried to gather informations by > contacting the original reporter or the assignee of that task (ie: > OFBIZ-9362). > What if nobody replies for some time (maybe the original reporter/assignee > is no more involved in the project so not able to respond), as for the case > of the issue OFBIZ-9362 ? Are there some community guidelines for this kind > of situation? Should I keep waiting for a response or should I re-analyze > the issue, assign it to me and then work on it? > > > Thank you in advance, > > Giulio > > > >
