Hi Jacopo Here's my opinion: 1. a null itemDescription should be fine for returns if it is fine for orders 2. productName should take be more prominent when creating a new product than internalName, so that if they are the same then the user can leave internalName blank. Then in the back-end apps if internalName is null then productName should be displayed
So to clarify, instead of always having internalName set and falling back to that for customers, we should always have productName set and fall back to that for back-end users. What do you think? Scott 2008/5/21 Jacopo Cappellato <[EMAIL PROTECTED]>: > Scott, thanks for your comment... I understand your point of view. > The other options we have, if both productName and descriptions are null: > 1) put the productId in the itemDescription (but it seems not a good option > to me) or > 2) fix the code to work well with a null itemDescription > Or we may require that when we create/update the product, the productName > is set (directly or thru the content... but that would be trickier) > > Hmmmm... I'm not sure which one is the best approach... probably #2 > > Jacopo > > > > > On May 20, 2008, at 9:16 PM, David E Jones wrote: > > >> Yes, this is a good point. We probably shouldn't populate something the >> customer sees with text from that field. >> >> -David >> >> >> On May 20, 2008, at 12:38 PM, Scott Gray wrote: >> >> Hi Jacopo >>> >>> It doesn't really bother me that much, but it seems funny to me that the >>> system would use something explicitly defined as internal for customer >>> facing pages. As a user I would expect that the customer would never see >>> the contents of that field. >>> >>> Regards >>> Scott >>> >>> 2008/5/21 Jacopo Cappellato <[EMAIL PROTECTED]>: >>> >>> Hi all, >>>> >>>> I've noticed that the OrderItem.itemDescription is only set if the >>>> product's productName is available; I would like to add code so that, if >>>> the >>>> productName is not set, then the internalName is used. >>>> I need this because the OrderItem.itemDescription seems to be required >>>> by >>>> some screens and some of the return procedures (I got errors trying to >>>> return orders with null itemDescriptions). >>>> >>>> Is it ok? >>>> >>>> Jacopo >>>> >>>> >>>> >> >
