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https://issues.apache.org/jira/browse/OFBIZ-2377?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12704985#action_12704985
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Akash Jain commented on OFBIZ-2377:
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Thanks Vikas :)
Regards
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Akash Jain
> Exchange for a Different Item
> -----------------------------
>
> Key: OFBIZ-2377
> URL: https://issues.apache.org/jira/browse/OFBIZ-2377
> Project: OFBiz
> Issue Type: New Feature
> Components: order
> Affects Versions: SVN trunk
> Reporter: Pranay Pandey
> Assignee: Vikas Mayur
> Fix For: SVN trunk
>
> Attachments: OFBIZ-2377.patch, OFBIZ-2377.patch, OFBIZ-2377.patch
>
>
> *Business Scenario:*
> If Customer wants to exchange an item (return an item and order another
> item), Customer contacts CSR. CSR creates return for refund for the original
> item. CSR creates "exchange order" that links back to the original order and
> for the same customer, but otherwise is created like any normal sales order.
> *Implementation Notes:*
> * Facilitate user to create an exchange order after the creation of return
> for refund.
> * Link to create this order should be available on Return Items screen after
> the return is created. This link will initiate an order entry with the same
> customer.
> * Both original and exchange order will be associated by OrderItemAssoc enity
> like we have for replacement order right now.
> * Add new OrderItemAssocType "EXCHANGE" to be entered with the association of
> both the orders.
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