Update communication event status as read in CommunicationEvent entity on the
basis of status updated in CommunicationEventRole entity.
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Key: OFBIZ-2581
URL: https://issues.apache.org/jira/browse/OFBIZ-2581
Project: OFBiz
Issue Type: Improvement
Reporter: Ratnesh Upadhyay
Priority: Minor
- In marketing > Reports > Email Status Report
The resultant report is not showing the status of all those communication
events which are in read status. In present system it is handled in
CommunicationEventRole entity. Here we have "COM_ROLE_READ" status for all
those communication events that are opened by the user (read by the recipient)
but when we saw those communication events from report tab they are listed as
completed status, because displayed list is prepared via "CommunicationEvent "
entity and there is no any status update in case of read. (because updated in
CommunicationEventRole entity)
Apart from this if we have a look on those communication events that are in
bounced status due to invalid email address , are updated in CommunicationEvent
entity as well.
So for updating status of a communication event as read , we wrote an ECA rule,
to update CommunicationEvent entity's record to COM_READ , when the status
of CommunicationEventRole is changed to COM_ROLE_READ. So that we can get all
those communication events, that has read status from "CommunicationEvent"
entity.
Please suggest the proper approach from the above given solution. Or any other
better approach, if any.
Thanks in advance.
--
Ratnesh Upadhyay
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