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https://issues.apache.org/jira/browse/OFBIZ-3709?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12917625#action_12917625
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Jacques Le Roux commented on OFBIZ-3709:
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Hi Rohit,
This makes sense indeed, nor it handle return-path BTW (for errors, spams, etc.)
> Store Incoming email does not factor in 'reply-to' email
> --------------------------------------------------------
>
> Key: OFBIZ-3709
> URL: https://issues.apache.org/jira/browse/OFBIZ-3709
> Project: OFBiz
> Issue Type: Improvement
> Components: party
> Affects Versions: SVN trunk
> Environment: Linux, postgres.
> Reporter: Rohit Sureka
>
> Hi,
> The storeIncomingEmail function in CommunicationEventServices.java, does not
> factor in the reply-to email address while looking for the party for whom to
> create the communication event.
> I guess it is now common to receive emails from customers from various
> channel like ebay, paypal, google checkout etc. (support by ofbiz now), using
> their inbuilt email forms. The emails so received are from the channels
> standard noreply email address with the customers email in the reply-to
> option. In such cases the email are not linked to the party in ofbiz.
> Thus is suppose the functions should not check for existing party with the
> 'from' email, but also for 'reply-to' email address and the communication
> thus created should link the message with the party for the 'reply-to' email
> address.
> i hope my thoughts are right, any feedback is welcome.
> Thanks
> Rohit
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