I'm not sure what you mean by "the assetmaint entities and code should
be made generic" - the asset maintenance code is fairly generic.
Asset maintenance is intended to be used to track required/scheduled
maintenance on fixed assets. The most common use is to maintain an
organization's own fixed assets, but there is no reason it can't be used
to track someone else's fixed assets.
One of the features of Asset Maint is the ability to have multiple fixed
assets based on a single product and product maintenance regime. So, a
service depot that is authorized to work on Acme Model B Widget would
have an Acme Model B Widget product (but no inventory of course), and a
maintenance regime set up for the Acme Model B Widget. When a customer
brings in an Acme Model B Widget, a fixed asset is created based on the
Acme Model B Widget product and the customer is made the owner of that
fixed asset. The Acme Model B Widget fixed asset automatically inherits
the Acme Model B Widget product's maintenance regime. The service depot
can even set things up to automatically email the customer when service
is due on their Acme Model B Widget.
The party performing the service can be a depot employee or an outside
service. If the party or outside service is assigned to the product
maintenance in one of the maintenance roles, then they will be
automatically assigned to any maintenance work efforts for fixed assets
based on that product. So, let's say depot employee Trevor Smith is the
only employee certified to repair the Acme Model B Widget. Just assign
Trevor Smith to the Acme Model B Widget product maintenance in one of
the maintenance roles, and any time a customer brings in an Acme Model B
Widget for repair, Trevor will be assigned to that repair automatically.
-Adrian
On 8/30/2011 12:30 PM, BJ Freeman wrote:
I responded to the Product that is a service.
so the difference is this ia no longer an asset of the company but
belongs now to the customer and the service is provided by the company,
to the customer.
like selling a car with a service contract. The contract (agreement)
then determine when and what services will be provided.
To stop duplication, the assetmaint entities and code should be made
generic then association to support the assetmain be done. What I am
addressing is the scheduling of the service to the product sold. Though
in an agreement, the actual maintenance process is run by the generic
service code with supporting types.
Jacques Le Roux sent the following on 8/30/2011 12:19 AM:
I agree with both Adrian (a bicycle is a fixed asset of a rental
company) and BJ (you provide a service on this fixed asset when you
clean the bicycle, it's an asset maintenance)
And also with Scott: we should really continue to discuss details on dev
ML..
Jacques
From: "Adrian Crum"<[email protected]>
The items for rent are fixed assets of the rental company, not products.
-Adrian
On 8/30/2011 3:58 AM, Hans Bakker wrote:
We have a requirement to rent items like tools, video's cars motocycles
or other assets for a certain period of time.
The items will be handed out and returned at which point a service or
extra charge could be possible for damage.
I was thinking about a product which is delivered and where an automated
return authorization is assigned so the warehouse knows what is coming
back.
let me know any other ideas?