Sure I am all in favor to use the existing datamodel, this means however that every communication event will have a workeffort connected to it because somebody has to handle it? sounds a it bureaucratic?,
then as a result of the creation of the opportunity more emails are sent from the opportunity, we need a workeffort to create another communication event? What kind of information the workeffort adds? Regards, Hans On Thu, 2011-09-15 at 17:37 +1200, Scott Gray wrote: > It is possible to have a link between CommunicationEvent and SalesOpportunity > via SalesOpportunityWorkEffort -> WorkEffort -> CommunicationEventWorkEffort. > > The business case could be redescribed as: > - Email Received (CommunicationEvent) > - WorkEffort created to handle the communication > - Communication deemed to be a sales opportunity and record is created > > Regards > Scott > > On 15/09/2011, at 4:13 PM, Hans Bakker wrote: > > > Business case: > > An email is received requesting more information about certain services > > where the originator could be interested in. > > The support person receives the email and creates an opportunity in SFA > > for the sales people. > > > > Problem: > > currently it is not possible to have a link between CommunicationEvent > > and SalesOpportunity entity. > > > > Proposal: > > create a new entity: > > SalesOpportCommEvent: > > key: salesOpportunityId, communicationEventId > > > > comments please? > > > > Regards, > > Hans > > > > > > -- > > Ofbiz on twitter: http://twitter.com/apache_ofbiz > > Alternative ofbiz website: http://www.ofbiz.info > > http://www.antwebsystems.com : Quality services for competitive rates. > > > -- Ofbiz on twitter: http://twitter.com/apache_ofbiz Alternative ofbiz website: http://www.ofbiz.info http://www.antwebsystems.com : Quality services for competitive rates.
