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On Wed, Oct 8, 2014 at 9:01 PM, Lewis John Mcgibbney <
[email protected]> wrote:

> Hi Bruce,
> Documentation has been stripped.
> Can you make this available somewhere else?
> Thank you v much.
> Lewis
>
> On Wed, Oct 8, 2014 at 5:57 PM, Bruce Barkstrom <[email protected]>
> wrote:
>
> > During the last month, I managed to get a fairly difficult installation
> > task
> > to work on software I felt I had a critical need for.  I've attached the
> > documentation I wrote as I went through the experience describing
> > what I had to do.  I think we often denigrate writing documentation at
> > the level of detail in the attached document as dealing with "newbies"
> > who are a bit below our level of disciplinary attainment.
> >
> > Based on my experience, it's more appropriate to regard the documentation
> > as showing the kind of professional level of instructions surgeons
> exhibit
> > when they write down a procedure for other surgeons to learn how to do.
> > We don't think surgeons should write down what they're doing in a one
> page
> > summary intended for managers.  Managers don't have the training to know
> > what kind of stitches to make that will hold a suture against a surging
> > artery.
> > If you ever have to have surgery (or have a person you care for undergo
> > surgery) you want that surgeon to know the details of what he or she is
> > doing, to understand the risks of the procedure, to have plans for
> dealing
> > with the most common exceptions, and to close up the wound without
> > losing things.  This isn't work for "newbies" -- it's a professional
> > commitment
> > we make to try to pass on what we've learned so people coming after us
> > don't have to work so hard and make as many mistakes as we did.
> >
> > I think it would be helpful to take the exception handling procedures
> we've
> > had to go through with Valerie and other folks on OODT and use the record
> > (in e-mail and maybe elsewhere) to write up a professional summary of the
> > procedures an inexperienced OODT user would have to follow to
> successfully
> > install OODT and get it to work.  I didn't enjoy working through the
> > rationale
> > for why you couldn't just rely on the Debian Linux packages for the
> AdaCore
> > GNAT GPL installation.  The same thing is true of the CAS PGE Crawler
> task.
> >
> > It is absolutely critical to help new (and even experienced) users
> navigate
> > the treacherous path from starting out to successful and (relatively)
> error
> > free operation.  The success of other folks in installing OODT is going
> to
> > depend on getting the maintenance cost down to the LOCKSS level of
> > a person-hour per month.
> >
> > Let's see what we can do to make this happen.  If we can, OODT will be
> > a singular example.  If we do, it won't be luck, it'll be the really hard
> > work
> > we put in.  Our reward will be clear and it won't depend on how many
> grants
> > we get or how many NASA medals we earn.  We'll know it - and that will
> > suffice.
> >
> > Bruce B.
> >
>
>
>
> --
> *Lewis*
>

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