On Tue, Jul 30, 2013 at 3:55 PM, Marcus (OOo) <marcus.m...@wtnet.de> wrote:
> Am 07/30/2013 06:39 PM, schrieb Rob Weir:
>
>> On Tue, Jul 30, 2013 at 10:02 AM, Rob Weir<robw...@apache.org>  wrote:
>>>
>>> On Tue, Jul 30, 2013 at 4:25 AM, Mattias BIK Service<matt...@bikab.com>
>>> wrote:
>>>>
>>>> Hello
>>>>
>>>> For christ sake. Every time i trying to download openoffice there is
>>>> almost
>>>> impossible to find the right download page.
>>>>
>>>> Im from Sweden and and if the current version is not supported by
>>>> Swedish,
>>>> put a link to an older version then. How hard can it be?
>>>>
>>>>
>>>>
>>>> Tired of searching for download links now.
>>>>
>>>> No reply of this mail is needed. I just have to blow of some steem after
>>>> bringing some time on ur website.
>>>>
>>>
>>> One easy way we can improve here.   How about modifying this page:
>>>
>>> http://www.openoffice.org/download/
>>>
>>> And where it currently has the line that says:
>>>
>>> "Signatures and Hashes: KEYS , ASC , MD5 , SHA256 | Release Notes |
>>> Legacy Version"
>>>
>>> Change that to:
>>>
>>> "Signatures and Hashes: KEYS , ASC , MD5 , SHA256 | Release Notes |
>>> Older AOO Versions | Legacy OpenOffice.org"
>>>
>>> And then make "Older AOO Versions" link to the old 3.4.1-era
>>> download/other.html file, which we could resurrect from SVN.
>>>
>>> Would that work?
>>>
>>
>> Looking into the issue a little more.  It gets a little more complicated.
>>
>> We're still seeing a fair number of update notifications (around
>> 80,000 in the last week) being sent to older OOo installs, 3.3.0 and
>> even 3.2.1.  I don't know what this is happening, but it is.  Maybe
>> they are finding an old copy of a CD and installing it and then
>> immediately getting the update notification?  It can happen.
>>
>> The update notifications are generally sending them to
>> http://www.openoffice.org/download.
>>
>> When this occurs with a language that was included in 3.4.1 but not in
>> 4.0 then this is a problem.  They are looking for Swedish, for
>> example, and it cannot be found.
>>
>> For this particular kind of user, I'm not sure a small link labeled
>> "Older AOO Versions" will help.  It would be very unintuitive for the
>> user to look there, because from their perspective they are looking
>> for a newer version and 3.4.1 is newer than what they have, not older.
>>
>> A couple of ways to plug this hole:
>>
>> 1) Enhance the download logic on the main page to offer the most
>> recent version available for the detected language.  Or does it
>> already try to do that?
>
>
> As we have changed the directory structure it would be a nightmare to create
> this logic. BTW: Who would volunteer to test this? :-P
>
> So, no. The logic tries to guess the right language and platform. But
> assumes always a single version.
>

The only sane way to do this is to make it data-driven, a data table
or even spreadsheet that lists the installed versions and the
recommended update paths and then generates either the update XML
files or a JSON file that the Javascript can use.  Or both.

-Rob


>
>> or
>>
>> 2) Change the update notifications so the user is sent to the
>> 3.4.1-era other.html page, so they can more easily find their
>> download.  Actually, thinking out loud, this might be the easiest
>> solution.  And we can still add the "Older AOO Versions", which would
>> be good for a different kind of user, someone specifically looking for
>> a 3.4.1 download.  This might even be our own QA volunteers ;-)
>
>
> Seems to be the perfect challenge to create a table about availablility for
> languages and versions.
>
> I'm getting a bit lost about the game "Find the right versions for the right
> languages". ;-)
>
>
>>> Unfortuntely the legacy directory structure, with its "stable" and
>>> "localized" directories is too weird to point users to directly.
>
>
> Marcus
>
>
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