Le 06/09/2013 22:37, Andrew Rist a écrit :
Perhaps this is a situation of people who are more comfortable with email as a
tool as opposed to a forum. If you are not familiar with forums in general,
our forum can be pretty daunting to navigate - there's a lot of info there.
Do we have a way of bridging the two? Is there a way to have an email address
(e.g. forum_questi...@openoffice.org) that autoposts to a catch all forum
topic. Then after the post was triaged, the poster would be autosubscribed for
replies?
I have no idea if something like this is possible, but it could provide both a
bridge to introduce these users to the forum, and a mechanism to provide for
feedback without having dev become help.
If people are not comfortable with forum then subscribing them automatically is
not the best method I guess. And anyway, they need to give a password. So I
don't think we can have a bridge.
Personally, I would change the layout of the mailing list wiki page and put the
user list in the first place and heavily highlight it, and make clear that the
other list are very specific.
Hagar
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