Hello members,

here is a link to a well elaborated article about usability in open source software.

http://www.cs.waikato.ac.nz/~daven/docs/oss-wp.html

The abstract:

Open source communities have successfully developed many pieces of software although most computer users only use proprietary applications. The usability of open source software is often regarded as one reason for this limited distribution. In this paper we review the existing evidence of the usability of open source software and discuss how the characteristics of open-source development influence usability. We describe how existing human-computer interaction techniques can be used to leverage distributed networked communities, of developers and users, to address issues of usability.

I encourage everyone to read the article. Many things that are described there are 1:1 applicable to our situation, including positive as well as negative observations. Maybe we can start a fruitful discussion based on the suggestions made in the article about how to structure UX participation in order to improve our product in terms of user needs and usability.

Whether or not you're interested in UX matters, have a look, general community work/life is also discussed.

Best,
Andreas

--
Sun Microsystems GmbH                Andreas Bartel
Nagelsweg 55                         User Experience Engineer
20097 Hamburg                        Phone: (+49 40)23646 672
Germany                              Fax:   (+49 40)23646 550
http://www.sun.com                   mailto:[email protected]

Sitz der Gesellschaft: Sonnenallee 1, D-85551 Kirchheim-Heimstetten
Amtsgericht München: HRB 161028
Geschäftsführer: Thomas Schröder, Wolfgang Engels, Dr. Roland Bömer
Vorsitzender des Aufsichtsrates: Martin Häring

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