Open Folks...

I have scoured your support website and written to one of the tech people
who is available.  The site doesn't come close to answering my questions and
I have gotten no response from the tech.


Here's the issue:  Based on your database templates, there appears to be no
one who has built a CRM database that I can use as a starting point.  I have
built one, but it has run into a structural problem that seems to be
purposely built into the program that makes no sense to me.


I have successfully pulled together the initial data I need in an Excel
file, which I saved as a CSV file and have uploaded to an OpenOffice
database table. I then built a form to overlay the table that is supposed to
give me two important functions; one is to put all relevant data on one
screen to support a call center function and the second is for the form to
be an easy way to enter added data as is comes in when an operator is
talking to a customer.  I do all this only to find that the form is
'read-only'.  That there is no way around it. That's the part that seems
purposeful and, I must say, nonsensical.  Why would one build a form into
which nothing can be added?


I have gone round and round on this.  Am I missing something?


By the way, one cannot paste a properly prepared Excel file into the table.
Why?  And once I got data into the table, it was read-only.  These seem to
be un necessary traps that make your product unusable.


Can you help with work arounds? 

Thank you. George

George B. Meier
Business Development Consultant
Venture Road
908-591-3243> 




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