Hi Christian,
On Fri, Oct 24, 2003 at 05:58:39PM +0200, Christian Junk wrote:
> I like to add some information to the TicketView.DTL, but I don't know
> where to define them.
>
> Could you please tell me, where (for example) the
>
> $DATA{"CustomerID"}
>
> is set (it is used in the TicketView.DTL). It would help me to get a
> better understanding of the whole otrs system and of perl.
$Data{"CustomerID"} is the customer id stored in the ticket table
and is a ticket attribute like $Data{"State"} or $Data{"Queue"} and
comes in OTRS 1.1.x from Kernel/Modules/AgentQueueView.pm line ~266.
I'm not sure what you want to do? Tell me what you want to show in the
TicketView.dtl!
> Thanks in advance
> Christian
Martin
--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Old programmers never die. They just branch to a new address.
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