Hi Brad,
On Wed, Dec 17, 2003 at 11:37:29PM -0800, Serpent wrote:
> Is there a way to allow a agent to post a customer New
> Ticket? I know you can set a agent as a customer but
> this doesn't seem to work correctly under the latest CVS.
> I have set
> $Self->{AgentCanBeCustomer} = 1; but still no go.
How about the phone view? Serach for the customer and create
a new ticket.
> Brad Dameron
> www.gammanetworking.com
Martin Edenhofer
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