hi!
i'm on validating otrs-1.2.2 as support ticket system for our
small university.
we've stored our "customers" in openldap. there we need to use
utf8 for cn, sn and givenname. otrs-1.2.2 seems not to convert
utf8 into latin1 (or whatever).
q1 is:
is there a peace of code (from cvs/ devel) which supports the
utf8/latin1 transformation or should i go on and write my own "hack"?
q2:
why is there a System/CustomerUser/LDAP.pm and a System/CustomerUser/LDAPNew.pm
(btw... why is $Self->{UserSearchListLimit} not in Config.pm?
System/CustomerUser/LDAP.pm,
System/CustomerUser/LDAPNew.pm and System/CustomerUser/DB.pm has "hardcoded" values)
ps: thx for otrs! hot stuff!
--
Liebe Gruesse, with best regards
Stephan Lauffer
[ Pedagogical University Freiburg - Germany ]
[ http://www.ph-freiburg.de/zik/ ]
[ Fon/ Fax: +49 761 682 -459/ -486 ]
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