Hello Robert,

       As far as I can see in v1.3 you can add a response from the FAQ
       section (not only the prepared responses), but there is no way
       to combine 2 answers from FAQ (only one FAQ + one response) .

       I think this would be a great feature.

       Cheers,

Daniel
Wednesday, July 7, 2004, 8:00:52 PM, you wrote:

Robert> Hello,

Robert> what do you think about adding answer "snipplets" to the compose form ?

Robert> With the answers section right now its difficult to respond to many
Robert> different questions in one mail. It's hard to prepare a mail with
Robert> answers that fits to such a mail. The feature of having a selection box
Robert> with an "add" button, which adds the content of the prepared answer to
Robert> the composed message at the location the cursor is at would help here.

Robert> What do other think about this feature or this is even a planned feature ?

Robert> Thank you,

Robert> Robert Heinzmann
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