* Robert L Mathews
> I have also discovered several other trivially fixable issues that 
> dramatically slow down OTRS with PostgreSQL (many of the SQL queries are 
> made in a way that prevents PostgreSQL from using bigint indexes); I'll 
> post more about them separately and try to provide a patch that fixes it 
> once I'm confident I've found them all.

I've posted about this before, but there was no response at the time:
http://article.gmane.org/gmane.comp.otrs.user/2898.  My suggestion is
still to ditch the ridiculous bigint-serials.  32 bits are going to be
enough for everyone.

(Yes, these are "famous last words", but if anyone, ever, should need
more than 32 bits (which I have a hard time imagining), they'll
certainly be dimensioned to afford special-case hacking of the schema
and source code for their own installation.  The sheer volume of data
in the postgres database implied by needing bigint-serials is not
something either hardware or software is going to cope with without
serious herding anyway.)


                                                        Arne.
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