Dear Ramesh, > I am very interesterd to learn the OTRS functionalities and desiging.
I suggest you install OTRS and play with it. Come back with specific questions. > Please some one help me in expline me OTRS functionalities, See above, and see http://doc.otrs.org/. > desiging, Dito. > database design and database structures. See this picture: ftp://ftp.otrs.org/pub/otrs/misc/otrs-1.2-database.png Please don't get me wrong, but do yourself a favour and read this fine article: http://www.catb.org/~esr/faqs/smart-questions.html With kind regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
