Dear Adam,
Using names rules.
otrsdev12 schrieb:
<tr>
<td>Inventory number:</td>
<td>$Data{"TicketFreeKey1"}</td>
</tr>
Use this, as proposed in CustomerMessageNew.dtl:
<tr>
<td>$Data{"TicketFreeKeyField1"}:</td>
<td>$Data{"TicketFreeTextField1"}</td>
</tr>hth,
Robert Kehl
PS: This were better suited for the [otrs] list, though. _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
