I am playing with the multiple customer id feaute. I have noticed that any ticket I submit shows up in both "My Tickets" and "Company Tickets", regardless of the customer id.
Example User: Tyler Hepworth Email: [EMAIL PROTECTED] CustomerID: [EMAIL PROTECTED] CustomerIDs: web Ticket1, From: [EMAIL PROTECTED], customer id: [EMAIL PROTECTED] Ticket2, From: [EMAIL PROTECTED], customer id: web Tickets shown in "My Tickets" ------------------------------------------ Ticket1, Ticket2 Tickets shown in "Company Tickets" --------------------------------------------------- Ticket1, Ticket2 Should the correct way to display tickets be?: --------------------------------------------------------------- "My Tickets" - Ticket1 "Company Tickets" - Ticket2 or since Ticket2 technically is my ticket: ----------------------------------------------------------- "My Tickets" - Ticket1, Ticket2 "Company Tickets" - Ticket2 If there some other explanation for this behavior, please let me know. If this is a bug, I am willing to work up a patch and submit it if you are agreeable to that. Thanks, Tyler Hepworth _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
