Hello; OTRS is *some* piece of work!

We usually use ISO8559-1 around here, some people use UTF-8; is there a simple
way to have OTRS automatically convert incoming mail (piped through the
PostMaster-skript from a .qmail file) to a given character set, say ISO8859-1?

This is to avoid getting:

"This message was written in a character set other than your own.If it is not
displayed correctly, click here to open it in a new window." at the top of
every "external" message.

(OTRS 1.3.1)


-Joaquim
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