Damir Dzeko wrote:
What is $Param{InmailUserID}?
I've figured that out.
Now I have a question about notifications in Article.pm module.
Can someone please explain to me why is this condition there?
elsif ($Param{HistoryType} =~ /^FollowUp$/i || $Param{HistoryType} =~
/^AddNote$/i) {
# get owner
my ($OwnerID, $Owner) = $Self->OwnerCheck(TicketID => $Param{TicketID});
if ($OwnerID ne $Self->{ConfigObject}->Get('PostmasterUserID')
&& $OwnerID ne $Param{UserID}) {
This last if here -- it prevents sending notifications when
Owner of ticket and UserID of message do not match. Why?
I need to turn it off to enable email interface to work and
now I'm interested if it will break some other thing.
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