Hi! 

More charset fun:

Take a look at ticket #2004120310000151 in the demo.otrs.org test
system.  The character set of the incoming email was valid utf-8.  The
autoreply I got from the system can be found at
http://users.linpro.no/toffer/T2004120310000151.eml .  Its'a bit
difficult to see because of quoted-printable, so I put a screenshot
here: http://users.linpro.no/toffer/ticketanswer.png .  It doesn't
look right at all.  :)

Just concatenating the lines of the notification and the article
together, as SendAgentNotification (Kernel/System/Article/Ticket.pm)
does now, seems a bit optimistic, since the original article may well
have a different charset than the notification.  How about making a
multipart-mime-mail, and just preserving the charset of each part?

Regards,
-- 
Kristoffer.

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