Hello,
i found tree little bugs in the topic cvs code of otrs,
and put this in the patch.
bye Thomas
diff -Naur otrs-orig/Kernel/System/PostMaster.pm otrs/Kernel/System/PostMaster.pm
--- otrs-orig/Kernel/System/PostMaster.pm Wed Apr 20 12:24:56 2005
+++ otrs/Kernel/System/PostMaster.pm Wed Apr 20 17:03:00 2005
@@ -181,6 +181,7 @@
# create a new ticket
if ($FollowUpPossible =~ /new ticket/i && $State{TypeName} =~ /^close/i) {
$Self->{LogObject}->Log(
+ Priority => 'notice',
Message => "Follow up for [$Tn] but follow up not possible ($Ticket{State}).".
" Create new ticket."
);
@@ -209,6 +210,7 @@
# reject follow up
elsif ($FollowUpPossible =~ /reject/i && $State{TypeName} =~ /^close/i) {
$Self->{LogObject}->Log(
+ Priority => 'notice',
Message=>"Follow up for [$Tn] but follow up not possible. Follow up rejected."
);
# send reject mail && and add article to ticket
diff -Naur otrs-orig/Kernel/System/Ticket/Article.pm otrs/Kernel/System/Ticket/Article.pm
--- otrs-orig/Kernel/System/Ticket/Article.pm Wed Apr 20 12:24:56 2005
+++ otrs/Kernel/System/Ticket/Article.pm Wed Apr 20 16:56:33 2005
@@ -205,6 +205,7 @@
);
# do log
$Self->{LogObject}->Log(
+ Priority => 'notice',
Message => "Sent no '$Param{AutoResponseType}' for Ticket [".
"$Ticket{TicketNumber}] ($OrigHeader{From}) "
);
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