Hi Alexander,
Alexander Koch wrote:
is there an patch/module intended to give the agent an start and stop
button to account the time which he/she is working on a ticket?
There is no patch.
I scripted a little JavaScript which do the job, but I always find some
places where the form is submited in an onclick attribute, which
itself generated in an .pm file. And so some changes to the code itself
-- what I try to avoid -- would be necessary.
The code changes became necessary, because I disable the input field to
visual an runing timer. So I have to re-enable the input field before
submiting the form. Or does anyone have another idea how to do this?
Not really, maybe a extra popup like the spell checker?
Regards,
Alex
Martin
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