Hi Alex,
Alexander Koch wrote:
On Wed, Aug 17, 2005 at 04:39:25PM +0200, Alexander Koch wrote:
[...]
I plan to show the ticket title after the ticket number in Queue-View
and in Ticket-Zoom. I have no idea where to change or define this,
perhaps as an extra action like Lock, Print, ... other ideas are welcome
:-)
It was easier as suspected. To show the title you can user
$Data{"Title"}. To made it changeable I changed
AgentTicketFreeText.[dtl|pm]. To made it searchable only a textfield
with name Title was necessary.
Yes, it is planed to support it some time. :-)
Should I send patches?
Yes, you are welcome! :)
Regards,
Alex
Martin
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