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Hi Jeff,

On Tue, Sep 27, 2005 at 02:57:17PM -0700, jeff Lam wrote:
>   Wait a minute. I just found some error by using SetPermissions.sh. It
>   shows a bunch of "chown: 'otrs:nogroup': invalid group". Do I need to
>   modify the script? If so, how?

You haven't executed the script like I told some mails before.

On your system apache is not running with group "nogroup". Instead the 
"apache" group is used. For that reason you have to execute the command

./SetPermissions.sh /opt/otrs otrs apache

to setup the propper rights.

Please see also the chapter about the OTRS installation in our admin 
manual on 

http://doc.otrs.org

All necesary steps for installation are described there more detailed.

Best regards,
Christian

- -- 
((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing
  Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769
    http://www.otrs.com/ :: Communication with success!
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