Hi Jennifer, On Fr, Feb 24, 2006 at 03:08:13 -0700, Jennifer Valdez wrote: >I am not receiving agent notifications when a new ticket is entered via >the web interface. Proper notification is sent out when tickets are >entered strictly via email. Any ideas as to why it works only part of the time?
Its a bug in the current version of OTRS, but we'll fix this problem
for the next OTRS release.
>Jennifer Valdez
Regards,
Christian
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