hi try to quote the 15 as in '15' or use QueueName => 'yourQueue'
hiw -p. "Eric Boudrand" <[EMAIL PROTECTED]>@otrs.org on 09/11/2006 16:02:41 Please respond to "Development community of OTRS.org" <[email protected]> Sent by: [EMAIL PROTECTED] To: "Development community of OTRS.org" <[email protected]> cc: Subject: [dev] TicketSearch Hello, I am trying to find all open tickets available in a specific queue with : my @TicketIDs = $TicketObject->TicketSearch( Result => 'ARRAY', States => 'open', QueueIDs => 15, ); This call outputs an empty array. In Ticket.pm, the function exits in line 2355. I think the problem come from the fact that there is no UserID defined from this search. If I add an UserID, the search look in all the queues. How can I restrict to this specific queue ? Regards. Eric Boudrand _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
