Hello,
can anybody guide me how to install a new statistic?
I have a working SQL statement but fail to install configuration and modules.
Due to item 7.9 from the developers manual I added this to Config.pm:
$Self->{SystemStatsMap}->{"Ticket::XStat"} = {
Name => 'XStat',
Module => 'Kernel::System::Stats::Static::XStat',
Desc => 'Axels Test.',
SumCol => 1,
SumRow => 1,
UseResultCache => 0,
Output => ['Print', 'CSV', 'Graph'],
OutputDefault => 'Print',
};
This seems to be active because deliberate syntax errors will result in a
error messages from httpd.
I wondered whether there is any convention for the key naming "Ticket:XStat".
Some posts in the
mailing list used something like "OTRS:MyTicket".
Then I used the sample statistics module from the developer manual with a
modified
package name, installed that file under Kernel/System/Stats/Static/XStat.pm
package Kernel::System::Stats::Static::XStat
sub new { ... }
sub Param { ... }
sub Run { ... }
perl -cw XStat.pm
OK
I cannot see any effect in the Web app. The log files apache2/log/error.log or
otrs/var/log/otrs.log
also don't show any indication of problems.
What could have gone wrong?
Thanks for your time,
Axel.
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