Hi,
This has nothing to do with a reply to survey module informations but ...
Did you go properly through all installation steps as defined in the
documentation on otrs.org website :
http://doc.otrs.org/2.2/en/html/c267.html
Basically, Admin login/password are defined through the installer.pl
step as you can see on screenshots provided on the page.
Best regards,
Laurent MINOST
Cece Yaya Sudarya a écrit :
Dear Laurent,
Yes, I am a newbie looking for ticket number for application. I decided
to download OTRS for Windows (since my company regulation is using Bill
Gates :D), but after it has been installed, I tried to login the
application and it said invalid/wrong user name and password :( I have
reinstalled for 3 times, but it has same result :(
I have tried yesterday to find any documentation for this issue, but I
have no got any. Is there anybody could help me?
Thank you for your attention and cooperation.
Regards,
Cece Yaya Sudarya
On 11/5/07, *Laurent Minost* <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
Hi,
I think all is in the subject :)
How do we use this module please ? I have it installed on my OTRS 2.2.3
but don't know how to clearly and precisely use it. It could be useful
but searching otrs.org/mailing <http://otrs.org/mailing> list
archives and Google did not lead me
to any clear documentations, howto or informations about it :(
So if someone use it or if any OTRS dev could paste us a little how-to
here or do a FAQ article, I think it will help a few people by now and
in the future.
Thanks by advance. Best regards,
Laurent MINOST
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