Hello DEV list,

ATTN: All MSSQL Sepcialists! We need your help! We have a current problem with 
OTRS when running on MSSQL.

An exact description of the problem is located at:
http://bugs.otrs.org/show_bug.cgi?id=2227

The solution, as presented by Mortiz, functions great. The problem is: The 
solution requires that all core functions that use LIKE would need to be called 
using QuoteLike(). We view this change as unacceptable, due to the fact that 
the entire core must be overhauled to reflect this change, and that in all 
other modules that would be developed using the QuoteLike() call could be 
easily forgotten. With the exception of MSSQL, all DBMS's can handle a LIKE in 
this situation without problem.

We would prefer a fix in the DBMS drivers within OTRS. Our preference would be 
to find a configurations option in MSSQL that would deactivate the behavior of 
square brackets in connection with the LIKE function. We could then send this 
option to MSSQL with the connection information. We were unsuccessful in 
finding anything of use in the MSSQL documentation. We have great interest in 
hearing if anyone knows a way to do this.

Please contact us if you know anything that may help.


  Best regards,
  Manuel Hecht

((otrs)) :: OTRS AG :: Europaring 4 :: D - 94315 Straubing
  Fon: +49 (0)9421 56818 0 :: Fax: +49 (0)9421 56818 18
   http://www.otrs.com/ :: Communication with success!
 
 



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