I solve the problem using the "Responsible" where was "Owner".
Thanks. 2008/2/26, Charles Kennedy <[EMAIL PROTECTED]>: > Hi, > > There is some place where can I find who is the first owner of a ticket? > > This information can be recovered from table ticket_history, but what > I need know is if there is some method of a class that return this > information. I didn't find. > > My client want that the column "Owner" on customer interface > (CustomerTicketOverView) shows the first Owner. > > > Regards, > > Charles K. Schulz > _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
