I'm forward conversation from [EMAIL PROTECTED]
In my case, I try to edit CustomerStatusView.dtl to replace owner login
(in "Owner" column) with owner First/Last name. (it's for show to customers
real human names instead internal logins).
But what variable I must write to it instead $Quote{"$Data{"Owner"} ??
How to find out it?
In CustomerNavigationBar.dtl there is a
$Text{"Welcome %s", "$Env{"UserFirstname"} $Env{"UserLastname"}
string, but it's about logged in customer name.
I try $Data{"UserFirstname"}, but it's empty.
I have to admit that I don't understand all structure of otrs variables
system, and only try to guess, searchng in souce code.
Are there is a list of explained data structures?
Are there a common practice to do this work?
--
Mike Lykov
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