Hello List,
we would like to have a customer assigned to a ticket at all time.
I asked the German mailing list, but i seem to be unklucky:
http://lists.otrs.org/pipermail/otrs-de/2009-February/010884.html
Now i started to patch OTRS to include the Fields. I simply added the
Fields to the form. Now i simply need to know how to save the CustomerID
field.
E.g. when submitting AgentTicketCompose, where do i have to look in the
code to add/update the CustomerID Field in the ticket?
Thanks,
Mario
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