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Hi Lucido,
hi Frans,
@Frans: At first, thanks for your command line workaround.
I tried to reproduce the problem, but I can't.
Can someone describe, how I can reproduce this behavior?
If it is a bug it will be a good idea to add a bug report at bugs.otrs.org.
Thanks a lot.
((enjoy))
PS: I'm interested on every information I can get for this topic.
For example:
- is it a upgrade or a fresh installation
- have you used one of the command line scripts before running the
installer.pl (especially with root permissions)?
Frans Stekelenburg schrieb:
> Lucido,
>
>
>
> Probably there should be added a cleaning up of shared memory in code.
>
> I experienced the exact same thing in my test VM instance running Fedora
> release 7 (Moonshine).
>
>
>
> You can fix this either by a reboot, or by removing still allocated
> shared memory.
>
>
>
> If you log in to your server (assuming linux), as root, run ?ipcs? and
> you will see still sh mem of otrs:
>
>
>
> # ipcs
>
>
>
> ------ Shared Memory Segments --------
>
> key shmid owner perms bytes nattch status
>
> 0x02a62383 0 otrs 777 1 0
>
> 0x02a6231f 32769 otrs 777 4096 0
>
>
>
> ------ Semaphore Arrays --------
>
> key semid owner perms nsems
>
> 0x00000000 163840 apache 600 1
>
> 0x00000000 196609 apache 600 1
>
> 0x00000000 229378 apache 600 1
>
>
>
> ------ Message Queues --------
>
> key msqid owner perms used-bytes messages
>
>
>
>
>
> The ones of owner ?otrs? can be removed when you are sure apache and
> otrs is not running.
>
>
>
> # ipcrm -m 0
>
> # ipcrm -m 32769
>
>
>
> I started mysqld, httpd, and otrs services after this and got the good
> ol? login screen.
>
>
>
> gr,
>
> Frans
>
>
>
> *From:* [email protected] [mailto:[email protected]] *On Behalf
> Of *Lucio de Aquino Marinho
> *Sent:* zaterdag 25 april 2009 01:37
> *To:* User questions and discussions about OTRS.
> *Subject:* [otrs] Error in otrs 2.4
>
>
>
>
> Hello for all
>
> I got some errors when i tryed to install the 2.4 otrs version
>
> --> in the browser
>
>
> Software error:
>
> Bad address at /opt/otrs-2.4/bin/cgi-bin/../../Kernel/System/Log.pm line 229.
>
>
>
> --> in the log
>
>
>
>
>
> tail -f servicedeskhml-error.log
>
> [Fri Apr 24 20:03:10 2009] [error] [client xxxx] ERROR: OTRS-Installer-10
> Perl: 5.8.8 OS: linux Time: Fri Apr 24 20:03:10 2009
>
> [Fri Apr 24 20:03:10 2009] [error] [client xxx]
>
> [Fri Apr 24 20:03:10 2009] [error] [client 1xxx] Message: Can't remove shm
> for log: Operation not permitted
>
> [Fri Apr 24 20:03:10 2009] [error] [client xxx]
>
> [Fri Apr 24 20:03:10 2009] [error] [client xxx] Traceback (2641):
>
> [Fri Apr 24 20:03:10 2009] [error] [client xxx] Module:
> Kernel::System::Log::CleanUp (v1.59) Line: 253
>
> [Fri Apr 24 20:03:10 2009] [error] [client xxxx] Module:
> Kernel::System::Log::new (v1.59) Line: 104
>
> [Fri Apr 24 20:03:10 2009] [error] [client 1xxx] Module:
> /opt/otrs-2.4/bin/cgi-bin/installer.pl (v1.29) Line: 52
>
> [Fri Apr 24 20:03:10 2009] [error] [client xx]
>
> [Fri Apr 24 20:03:10 2009] [error] [client xxxx] [Fri Apr 24 20:03:10 2009]
> installer.pl: Bad address at
> /opt/otrs-2.4/bin/cgi-bin/../../Kernel/System/Log.pm line 229.
>
> [Fri Apr 24 20:06:50 2009] [error] [client xxx] ERROR: OTRS-Installer-10
> Perl: 5.8.8 OS: linux Time: Fri Apr 24 20:06:50 2009
>
>
>
>
>
> Anybody see some messages like this
>
>
>
>
>
> Thanks for all
>
>
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>
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