Download the OTRS Admin and developer manuel from OTRS site. These document will help you in planning and implementation.
Regards On Sun, May 17, 2009 at 5:30 PM, <[email protected]> wrote: > Send dev mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://lists.otrs.org/cgi-bin/listinfo/dev > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of dev digest..." > > > Today's Topics: > > 1. Implementation Planning (Ren? Boaventura Junior) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 16 May 2009 15:31:13 -0300 > From: Ren? Boaventura Junior <[email protected]> > Subject: [dev] Implementation Planning > To: <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset="iso-8859-1" > > Dears Developers > > I?m planning a implementation of OTRS and to do this, I need to know a list > of activities and standard procedures. Somebody can help me? > > > > Thanks > > Ren? Boaventura Junior > > (+55 21) 9978-9977 > > P Respeito ao meio ambiente e desperd?cio n?o combinam. Pense bem se > realmente precisa imprimir. > > Please consider the impact to the environment and your > responsibility before printing this e-mail. > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.otrs.org/pipermail/dev/attachments/20090516/29342333/attachment-0001.html> > > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ > > End of dev Digest, Vol 70, Issue 2 > ********************************** > -- Regards Santosh S --------------------------------------------------------------------- OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
