Hi,
On 26.11.2009, at 15:11, Guyard Marc NIS wrote:
> I want to add a ACL for limiting the services list.
> For example, if i have 3 services (test1 / test2 /test3) and 3 CustomerID
> (group1/group2/group3)
> I want group1 can only create ticket with test1, group2 with test2, etc….
>
> I’ve make a test like this but this don’t work :
>
> $Self->{TicketAcl}->{'ACL-Name-test1'} = {
> Properties => {
> CustomerUser => {
> UserCustomerID => [‘group1’],
> },
> },
> Possible => {
> Ticket => {
> Service => ['test1'],
> },
> },
> };
>
> But with this, all services are show.
> Please help me.
include the Frontend Action to the properties section.
Nils Leideck
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Nils Leideck
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