Hello,
Recently I had this problem with Hello World example and a solved it by
adding this code to AgentHelloWorld.pd (in your case before line 29.)
for ( qw(ParamObject DBObject, TicketObject LayoutObject LogObject
QueueObject ConfigObject EncodeObject MainObject) ) {
$Self->{$_} = $Param{$_} || dio "Got no $_";
}
Best regards
Stevan
On 24.1.2010 16:27, valerio cacciatore wrote:
Hello Community,
I'm new with OTRS but I find it great.
I was trying to setup my first module but I have some problems.
It is not clear to me if I have to create new directories for the
developed modules or I can use the dir already present.
Can someone give me a first help?
Moreover I tried to create the files in already existing directories and
I was successfully to have the new module in my control board but I have
this error code:
Software error:
Can't call method"FatalError" on an undefined value at
../..//Kernel/Modules/AgentHelloWorld.pm line 29.
For help, please send mail to the webmaster (webmas...@localhost
<mailto:webmas...@localhost>), giving this error message and the time
and date of the error.
Thanks for support,
Valerio
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