Hi Carl-Clemens, it's a bug and it's already fixed for OTRS 3.0.5 (see http://bugs.otrs.org/show_bug.cgi?id=6580).
The Problem is, the "<label>" tages are to much. You can remove them by your self or take the files from the fix in the bug report. Greetings and a lot of snow! :) -Martin http://edenhofer.de/ On 19.12.2010, at 21:42, Carl-Clemens Ebinger wrote: > Dear All, > i have troubles using AgentTicketPhone in OTRS 3.0.3 . if I enable > TicketFreeKeyFields in AgentTicketPhone.dtl > <!-- dtl:block:TicketFreeText1 --> > <label>$Data{"TicketFreeKeyField1"}:</label> > <div class="Field"> > $Data{"TicketFreeTextField1"} > </div> > <div class="Clear"></div> > <!-- dtl:block:TicketFreeText1 --> > <!-- dtl:block:TicketFreeText2 --> > <label>$Data{"TicketFreeKeyField2"}:</label> > <div class="Field"> > $Data{"TicketFreeTextField2"} > </div> > <div class="Clear"></div> > <!-- dtl:block:TicketFreeText2 --> > > <!-- dtl:block:TicketFreeText3 --> > <label>$Data{"TicketFreeKeyField3"}:</label> > <div class="Field"> > $Data{"TicketFreeTextField3"} > </div> > <div class="Clear"></div> > <!-- dtl:block:TicketFreeText3 --> > <!-- dtl:block:TicketFreeText4 --> > <label>$Data{"TicketFreeKeyField4"}:</label> > <div class="Field"> > $Data{"TicketFreeTextField4"} > </div> > <div class="Clear"></div> > <!-- dtl:block:TicketFreeText4 --> > > <!-- dtl:block:TicketFreeText5 --> > <label>$Data{"TicketFreeKeyField5"}:</label> > <div class="Field"> > $Data{"TicketFreeTextField5"} > </div> > <div class="Clear"></div> > <!-- dtl:block:TicketFreeText5 --> > i get problems concerning the layout as shown in the attachment. > Best Regards, > Carl-Clemens > Ebinger<Screenshot.png>_______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev