Hi Flavio, The bug was solved since OTRS 3.1.9, so I will recommend you to update to OTRS 3.1.10 (for security reasons)
http://bugs.otrs.org/show_bug.cgi?id=8360 ((enjoy)) Carlos Rodríguez On Sep 6, 2012, at 6:04 PM, Flavio Mattos <flaviomatto...@gmail.com> wrote: > Hi Carlos! > I' m using version 3.1.8 > > Thanks > > On Thu, Sep 6, 2012 at 11:22 AM, Carlos Rodríguez <carlos.rodrig...@otrs.com> > wrote: > Hi Flavio, > > I remember there is a bug in the GI search regarding DynamicFields, what > version of OTRS are you using? > > Please update to latest. > > ((enjoy)) > > Carlos Rodríguez > > > > > On Sep 6, 2012, at 1:12 PM, Flavio Mattos <flaviomatto...@gmail.com> wrote: > >> >> Hey! >> I've been trying to use the generic interface to search tickets by a dynamic >> field. I'm using java client. >> It seems to be correct accordingly with the documentation. The problem is, >> the search is returning all tickets instead of just >> return the field XYZ = 'test' >> >> is it a bug? What am I doing wrong? >> >> Thanks >> >> Incoming data before mapping (2012-09-06 10:52:16, debug) >> $VAR1 = { >> 'DynamicField_XYZ' => { >> 'Equals' => 'test' >> }, >> 'Password' => 'root', >> 'UserLogin' => 'root@localhost' >> }; >> Incoming data after mapping (2012-09-06 10:52:16, debug) >> $VAR1 = { >> 'DynamicField_XYZ' => { >> 'Equals' => 'test' >> }, >> 'Password' => 'root', >> 'UserLogin' => 'root@localhost' >> }; >> _______________________________________________ >> OTRS mailing list: dev - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/dev >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
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