Hi Jan, You are probably asking this because if you enable 'owner' you'd only see the owner *login* name as opposed to the firstname / lastname which makes it not very usable right?
[image: Inline image 1] whereas for the same ticket in the overview, if you enable it, you DO see firstname and lastname: [image: Inline image 2] This is a bug; and to answer your question, you'd first need to look up the user first and last name before you can use it in the DTL template. On Sat, Apr 20, 2013 at 5:44 PM, Jan Řežab <ho...@rezab.eu> wrote: > Hi. > > How is possible add owner firstname and lastname into > CustomerTicketZoom.dtl? > I tried edit CustomerTicketZoom.pm, but without success. > > Thanks. > > Jan > > _______________________________________________ > OTRS mailing list: dev - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/dev > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev >
<<2013-04-22 08_06_45-MyTickets - Ticket - OTRS.png>>
<<2013-04-22 08_02_47-2013042222000011 - Zoom - Ticket - OTRS.png>>
_______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
