Hi guys I need your help, I need to understand if there is a NOTIFICATION_TAG, which is able to retrieve the body of the first article created during the insertion of the ticket.
I need to send a notification to agents Thanks Rocco _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
