[dev] Antw: Re: Mapping CustomerUser-Data via LDAP (Josef1 Penzkofer)

[Josef1 Penzkofer]

Hi Klaus,

thank you for your answer.

I insert in Config.pm :
...
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'MyHost';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'MyBaseDN';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'uid';

# Check if the user is allowed to auth in a posixGroup
# (e. g. user needs to be in a group xyz to use otrs)
$Self->{'Customer::AuthModule::LDAP::GroupDN'} =
'CN=Dezentraler-Support,OU=rz,O=uni-regensburg,C=de';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';

With this Codesniped I achived a Customer-Login on <Server>/otrs/customer.pl
if the Customer is in LDAP-group "Dezentraler-Support". But the Customers had
to login.

I guess, there is no Sync-Module for Customer-Authentification.

Sincerly,

Jo



>>> Klaus Steinberger <klaus.steinber...@physik.uni-muenchen.de> 24.05.2014
20:45 >>>
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Hi,

not exactly the same what you want to do, but maybe it helps you a little
bit.
I map the Groupmemberships for Agents in this way:
(it is not automatic, have to expand Config.pm for every new group)

    $Self->{'AuthSyncModule::LDAP::UserSyncGroupsDefinition'} = {
        # ldap group
        'cn=admin,ou=otrs,ou=Anwendungen,o=physik' => {
            # otrs group
            'admin' => {
                # permission
                rw => 1,
                ro => 1,
            },
            'faq' => {
                rw => 1,
                ro => 1,
            },
            'stats' => {
                rw => 1,
                ro => 1,
            },
        },
        'cn=webmaster,ou=otrs,ou=Anwendungen,o=physik' => {
            'webmaster' => {
                rw => 1,
                ro => 1,
            },
        },
        'cn=webmaster-tssp,ou=otrs,ou=Anwendungen,o=physik' => {
            'webmaster-tssp' => {
                rw => 1,
                ro => 1,
            },
        },

        and so on....

Sincerly,
Klaus

- -- 
Rechnerbetriebsgruppe / IT, Fakultät für Physik
Klaus Steinberger
FAX: +49 89 28914280
Tel: +49 89 28914287
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