Carlos,

take courage and remove it if it is not needed in OTRS. :D

Regards, mg



Am 04.11.14 um 16:07 schrieb Carlos Rodríguez:
> Hi Moritz,
> 
> I’ve also found that part of the code, and have the same question, I’m
> not sure but it might be there because of a feature add on or so, you
> can’t set this preference to 2 in the GUI, but there are alternative
> ways to set the value.
> 
> In my eyes i would remove it, but i’m afraid it affect some obscure parts.
>  
> ((enjoy))
> 
> Carlos Rodríguez
> 
> 
> 
> 
>> On Nov 4, 2014, at 5:33 AM, Moritz Lenz <moritz.l...@noris.de
>> <mailto:moritz.l...@noris.de>> wrote:
>>
>> Hi all,
>>
>> Here:
>>
>> https://github.com/OTRS/otrs/blob/bc9684d6e8baad693a8dada859b8f20af6cbcfff/Kernel/System/Ticket/Article.pm#L646
>>
>> In Kernel::System::Ticket::Article there is this code:
>>
>>   if (
>>                    $UserData{UserSendFollowUpNotification}
>>                    && $UserData{UserSendFollowUpNotification} == 2
>>                    && $Ticket{OwnerID} ne 1
>>                    && $Ticket{OwnerID} ne $Param{UserID}
>>                    && $Ticket{OwnerID} ne $UserData{UserID}
>>                    )
>>                {
>>
>> However the default preferences only allow
>> UserSendFollowUpNotification to be 0 or 1 (or undef when not set).
>>
>> Is this some undocumented feature? Or simply dead code that can be
>> removed?
>>
>> The code seems to come from 2005 originally:
>> https://github.com/OTRS/otrs/commit/777b9c8225aeffd90bb7b3cef012cdd2ecbf798b
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> 
> 
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