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https://issues.apache.org/jira/browse/PDFBOX-3014?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=14955546#comment-14955546
 ] 

Tilman Hausherr commented on PDFBOX-3014:
-----------------------------------------

Your .ttc file is still not located?! My output looks like this:
{code}
...
13.10.2015 22:01:14.391 DEBUG [main] 
org.apache.pdfbox.pdmodel.font.FileSystemFontProvider:243 - addTrueTypeFont 
C:\Windows\FONTS\msgothic.ttc
13.10.2015 22:01:14.397 DEBUG [main] 
org.apache.pdfbox.pdmodel.font.FileSystemFontProvider:338 - addTrueTypeFontImpl 
C:\Windows\FONTS\msgothic.ttc has MS-Gothic
13.10.2015 22:01:14.400 DEBUG [main] 
org.apache.pdfbox.pdmodel.font.FileSystemFontProvider:338 - addTrueTypeFontImpl 
C:\Windows\FONTS\msgothic.ttc has MS-PGothic
13.10.2015 22:01:14.403 DEBUG [main] 
org.apache.pdfbox.pdmodel.font.FileSystemFontProvider:338 - addTrueTypeFontImpl 
C:\Windows\FONTS\msgothic.ttc has MS-UIGothic
13.10.2015 22:01:14.404 DEBUG [main] 
org.apache.pdfbox.pdmodel.font.FileSystemFontProvider:245 - addTrueTypeFont 
C:\Windows\FONTS\msgothic.ttc done
...
{code}
and there are many other .ttc files loaded.

Here's another change:
{code}
--- <html>FontFileFinder.java (<b>1650927</b>)</html>
+++ <html><b>Current File</b></html>
@@ -20,6 +20,8 @@
 import java.io.File;
 import java.net.URI;
 import java.util.List;
+import org.apache.commons.logging.Log;
+import org.apache.commons.logging.LogFactory;
 
 /**
  * Helps to autodetect/locate available operating system fonts. This class is 
based on a class provided by Apache FOP.
@@ -27,6 +29,7 @@
  */
 public class FontFileFinder
 {
+    private static final Log LOG = LogFactory.getLog(FontFileFinder.class);
 
     private FontDirFinder fontDirFinder = null;
 
@@ -125,6 +128,7 @@
                     {
                         if (checkFontfile(file))
                         {
+LOG.debug("checkFontfile found " + file);                            
                             results.add(file.toURI());
                         }
                     }
{code}
This should bring all the font files being found (that are checked later).

> ZapfDingbats not finding a substitute in Windows 8.1 Pro
> --------------------------------------------------------
>
>                 Key: PDFBOX-3014
>                 URL: https://issues.apache.org/jira/browse/PDFBOX-3014
>             Project: PDFBox
>          Issue Type: Bug
>          Components: Rendering
>    Affects Versions: 2.0.0
>         Environment: Windows 8.1 Pro
>            Reporter: Jason Mackin
>              Labels: easyfix
>
> When running PDFBox on Windows 8.1 Pro, it can't find a proper substitute for 
> ZapfDingbats.
> This email chain from the mailing list talks about this problem but the fix 
> doesn't work for me:
> http://mail-archives.apache.org/mod_mbox/pdfbox-users/201504.mbox/%[email protected]%3E
> I was able to fix this problem by adding "MS-PGothic" to the substitutes 
> Array for ZapfDingbats (FontMapperImpl.java).



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