#troubleshooting
@srishb: I am not able to access the Pinot Console
@mayanks: What’s the error you get? Is the controller up?
@srishb: Controller is up and running
@srishb: Error :"This site can’t be reached"
@srishb: I am running this command - "kubectl get all -n pinot-quickstart"
@srishb: And I can see this NAME TYPE CLUSTER-IP EXTERNAL-IP PORT(S) AGE service/pinot-broker ClusterIP 10.100.156.159 <none> 8099/TCP 39h service/pinot-broker-external LoadBalancer 10.100.120.88
@srishb: Does this mean controller is up?
@srishb: If yes , then I am not able to access the Controller using Console or CLI
@npawar: What's the url you're using?
@srishb: Using the url for load balancer of controller http://<load-balancer-dns>:9000
@srishb: just to confirm if I am installing it correctly, below is the command I used to launch pinot on aws EKS: ``` helm install pinot pinot/pinot \ -n pinot-quickstart \ --set cluster.name=pinot-quickstart \ --set server.replicaCount=2 \ --set server.persistence.storageClass=gp2 \ --set controller.persistence.storageClass=gp2 \ --set minion.persistence.storageClass=gp2 \ --set controller.external.enabled=true \ --set broker.external.enabled=true \ --set controller.replicaCount=2```
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